Job description
Kennedys is looking for an experienced Assistant Claims Manager to join our growing Claims Handling team.
This role offers an excellent combination of hands-on technical claims handling, team supervision and stakeholder management, making it particularly suited to an experienced Senior Claims Handler or existing Assistant Claims Manager looking for their next move.
Working as part of a specialist claims function, you will handle and provide oversight on complex claims across a varied portfolio, which includes areas such as Professional Indemnity, Financial Lines and Warranty & Indemnity.
Key responsibilities
- Manage a portfolio of complex insurance claims from notification through to settlement or conclusion.
- Review policy coverage, liability and quantum and develop appropriate claims strategies.
- Provide technical guidance and support to claims handlers within the team.
- Assist with the supervision and allocation of claims and workloads.
- Review reserves and ensure claims are progressed proactively and commercially.
- Provide clear, commercially focused reports and recommendations.
- Support quality assurance and help ensure claims are managed consistently and in line with agreed service standards.
- Develop strong working relationships with insurers, brokers, insureds, lawyers, experts and other stakeholders.
- Support the Claims Manager with the ongoing management and development of the team.
- Identify complex or sensitive issues and ensure they are escalated appropriately.
About you
The ideal candidate will have:
- Strong experience of end-to-end insurance claims handling.
- Experience dealing with technically complex claims.
- Knowledge of Professional Indemnity, Financial Lines, Warranty & Indemnity or another specialist insurance line would be particularly valuable.
- Experience supporting or mentoring more junior claims handlers.
- Excellent written and verbal communication skills.
- Strong organisational skills and the confidence to manage competing priorities.
- A commercial and pragmatic approach to claims resolution.
For someone looking to move beyond a purely claims-handling role, this position offers a great opportunity to develop further leadership, technical oversight and stakeholder-management experience while remaining close to the technical work.
About Kennedys
Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 3,000 people in 45 offices across 18 countries around the world we have some of the most respected legal minds in their field.
Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.
We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.
What do we have to offer?
We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.
Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable, straightforward, supportive, distinctive and ambitious. Our values are at the core of who we are and what make us a great firm to work with and for.
The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships. With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles. A variety of other opportunities are available including secondments to clients and our global offices.
We strive to celebrate diversity, empower our people and ensure everyone can bring their authentic selves to work. We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority. We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work. Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.
Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.
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