Job description
We are on the lookout for a customer service superstar!
We have an exciting opportunity for a customer service professional to join our fantastic team as a Mobile Receptionist (Support Team Member).
In this varied and rewarding role, you will provide exceptional front-of-house support across a range of prestigious client locations throughout London. While primarily based at our London sites, you will travel to different locations to provide reception cover when required, ensuring a seamless and professional service is maintained at all times.
As the first point of contact for visitors, clients, and employees, you will create a positive and lasting impression through outstanding customer service, professionalism, and a proactive approach.
Key Responsibilities:
- Providing reception cover across various client sites in London.
- Delivering a warm, professional welcome to all visitors and guests.
- Managing visitor registrations, meeting room bookings, and enquiries.
- Answering and directing calls in a professional manner.
- Supporting site security procedures, including visitor access management.
- Maintaining high standards within reception and client-facing areas.
- Building strong relationships with clients, visitors, and colleagues.
- Adapting quickly to different environments and workplace requirements.
Hours: Monday- Friday, various shifts
Salary: £34,725
- Previous experience in a reception, hospitality, customer service, or front-of-house role.
- Outstanding communication and interpersonal skills.
- A professional, polished, and confident manner.
- Strong organisational skills with excellent attention to detail.
- A proactive and flexible approach to work.
- The ability to remain calm and professional in a fast-paced environment.
- Confidence working independently and as part of a team.
- Willingness to travel between sites across London when required.
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
