Job description
This is a new Team Leader position based at the Stourbridge site, reporting directly to the Operations Manager. The role provides day-to-day leadership for the SDA pre-pick team, ensuring the shift is safely organized, appropriately resourced and focused on meeting operational, quality and productivity requirements.
The Team Leader will coordinate SDA preparation and pre-pick processing, provide clear directions to operatives, monitor performance and standards, and act as the first point of contact for routine shift issues. The role includes basic people-management responsibilities, with particular responsibility for monitoring attendance and absence and reporting concerns or changes promptly to the Operations Manager.
The role remains hands-on and will support SDA pre-pick activity when required, while maintaining oversight of safe working practices, material quality, housekeeping and the consistent flow of material into downstream processing.
Additional Information
- New, full-time Team Leader position based in Stourbridge, working 40.25 hours per week
- Two-shift working pattern: 4 on 4 off
- Days – 6am to 6pm / Nights – 6pm to 6am
- Flexibility to respond to operational priorities and provide effective shift handovers
- Work environment includes exposure to noise, dust and moving machinery
- PPE will be provided and must be worn at all times
- Shift Leadership: Lead, organise and allocate work across the SDA pre-pick team, providing clear instructions and ensuring adequate coverage throughout the shift.
- SDA Pre-Pick Processing: Coordinate the identification, segregation and preparation of Small Domestic Appliances, ensuring materials are directed to the correct processing streams.
- Attendance and Absence: Monitor attendance, lateness and absence on the shift, maintain accurate information and report issues, patterns or resourcing concerns to the Operations Manager in a timely manner.
- People Support: Provide day-to-day guidance, coaching and feedback to team members, support new-starter induction and training, and escalate conduct, capability or welfare concerns appropriately.
- Performance and Throughput: Monitor progress against daily priorities and targets, respond to operational issues and ensure a consistent feed of correctly prepared material to processing areas.
- Quality Control: Check sorting standards, minimise contamination and ensure hazardous or non-conforming items are removed and managed in line with site procedures.
- Health, Safety and Environmental Compliance: Promote safe working practices, complete routine checks, ensure PPE and procedures are followed, and report hazards, defects, near misses or incidents promptly.
- Communication and Handover: Maintain clear communication with the Operations Manager and relevant colleagues, providing timely shift updates and an effective handover of outstanding issues.
- Housekeeping: Ensure work areas are kept clean, safe and organised and that required checks and records are completed accurately.
This role is primarily focused on leading and supporting SDA pre-pick operations. The Team Leader will remain operationally hands-on when required and may also support other areas of the site in line with business needs, provided the appropriate training has been completed.
- Previous experience leading or supervising a team in a recycling, waste, manufacturing or industrial environment
- Good understanding of SDA pre-pick or similar sorting and processing operations is desirable
- Strong awareness of health, safety and environmental standards, with the confidence to address unsafe practices
- Basic people-management skills, including monitoring attendance and absence, giving clear instructions and escalating concerns appropriately
- Able to organise workloads, prioritise tasks and maintain accurate shift information and records
- Clear, confident communication skills and a fair, consistent approach to leading others
- Willing and able to work in a physically demanding, hands-on operational environment
- A competitive salary in a growing company committed to our people.
- A competitive holiday allowance (20 days plus 8 public holidays)
- Company pension scheme (3% employer contribution)
- Enhanced family friendly policies (e.g. holiday purchase scheme)
- Employee Assistance Program
- Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more…
- Employee Life Insurance (3 times gross salary)
- Bike2Work scheme.
- Free on-site parking.
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