Technical Design Team Leader

Working in close partnership with Organisation and Employee Development (OED) as the central capability function, the postholder will build trusted, collaborative relationships that connect Service Delivery technical training with organisational learning strategy, professional standards, learning technology, data and evaluation. They will develop strong working partnership with OED, help ensure Academy products are aligned with wider learning priorities, avoid duplication, share good practice and support a consistent, joined-up learner experience across HM Land Registry.

They will need to build and maintain relationships with subject matter experts, technical trainers, operational leaders and other stakeholders to translate complex land registration policy, process and systems knowledge into clear, engaging and accessible learning solutions. The postholder will also retain responsibility for designing selected new technical learning materials, particularly where work is complex, high priority or supports development of new team capability.

Main duties include; (please see attached job description for full details)

• Lead, manage and develop a team responsible for designing, developing and assuring high-quality technical digital learning products for the Academy, providing clear direction, coaching, performance support and line management.
• Develop strong working relationships with OED as the central capability function, ensuring Service Delivery technical training is aligned to the wider organisational learning strategy, professional standards, learning technology approach, data and evaluation framework.
• Maintain and assure standards for technical learning design across Academy products, ensuring consistency, quality, accessibility, inclusion, usability and alignment with organisational expectations.
• Design, develop and maintain engaging digital learning content, including eLearning modules, interactive resources, videos, simulations, assessments and supporting materials.
• Manage the end-to-end technical learning design and development process, ensuring work is prioritised effectively and delivered to agreed timescales, quality standards and stakeholder expectations.
• Lead team performance, monitor progress, remove blockers and ensure resources are used effectively to meet business, learner and Academy priorities.
• Work collaboratively with subject matter experts, Organisation and Employee Development and other key stakeholders to identify learning needs, agree shared priorities and translate complex technical information into clear, accessible and effective learning experiences.
• Apply instructional design principles, learning theory and user-centred design approaches to create technical learning that supports knowledge retention, behaviour change, professional capability and improved performance.
• Develop and oversee storyboards, scripts, learning journeys and design specifications that clearly set out learning objectives, content structure, interactions, assessment approaches and evaluation measures.
• Use eLearning authoring tools, multimedia software and learning technologies to build high-quality digital learning content that is visually engaging, accessible and compatible with learning management systems.

You will have;

Essential technical experience;

• Experience of using digital learning software, e-learning authoring tools or learning content platforms to design, develop or maintain digital learning products.
• Knowledge of instructional design methodologies and adult learning principles, with the ability to apply these in practice.
• Ability to coach others in the effective use of digital learning software, design approaches and quality standards.
• Ability to interpret complex information and convert it into clear, accurate and engaging learning content for operational audiences.

Other essential experience;

• Experience of line management, people leadership or coaching colleagues to deliver high-quality technical learning products.
• Experience of building capability within a team through coaching, feedback, quality assurance, knowledge sharing or development planning.
• Experience of designing and developing structured learning solutions for technical, procedural or systems-based training, including some use of digital or blended learning approaches in a regulatory or service delivery environments.
• Experience of building effective working relationships with subject matter experts, central learning colleagues and other stakeholders to identify requirements, agree shared outcomes, manage expectations and shape effective learning solutions.
• Experience of reviewing, assuring and improving learning products using quality standards, learner feedback, evaluation data and business insight.
• Strong written communication skills with excellent attention to detail, particularly where technical accuracy, policy alignment and clarity are essential.
• Strong organisational skills with the ability to manage competing priorities, plan work across a team and deliver to agreed deadlines.

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Managing a Quality Service
• Working Together

We'll assess you against these technical skills during the selection process:

• Please explain your experience of using digital learning software, e-learning authoring tools or learning content platforms to design, develop or maintain digital learning products.

Job contact :

• Name : Deb Hobkirk
• Email : deb.hobkirk@landregistry.gov.uk

Recruitment team

• Email : hrresourcingteam2@landregistry.gov.uk

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